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Start by identifying who makes the introduction: a customer recommending your business or a licensed producer referring a sales lead. These are different relationships. The sources below illustrate that distinction without treating a producer agreement as a consumer cash-reward offer.
These are public program examples, not claims of GrowSurf-attributed growth or a ranking by performance.
Program type: Customer recommendation
Ethos’s consumer FAQ invites people to share the company with friends and family who meet its general eligibility requirements. That FAQ does not specify a customer cash bonus.
Planning takeaway: Do not invent an incentive when a public source only invites recommendations.
Program type: Licensed producer relationship
Ethos publishes a producer agreement for referral leads. The agreement describes the producer relationship and permitted activities. It is a separate source from the consumer FAQ.
Planning takeaway: Confirm the type of partner and the approved arrangement before choosing tracking or commission software.
The examples above describe program rules, not a measured industry average. Do not use their reward amounts as a forecast for your program.
For separately scoped GrowSurf data, see referral program benchmarks. Keep each figure’s stated scope when using it. Measure your own completed actions, delivered rewards, and acquisition costs.
Choose the audience and program rules before writing an offer. Do not assume a reward can depend on policy purchase or that a premium credit is appropriate. Your insurance compliance team must define the permitted action, audience, reward, and timing.
One possible action is a referred lead meeting your approved program criteria. Your CRM or team confirms the criteria. Policy status, cancellations, licensing, and any location restrictions remain with your systems and reviewers.
Track who referred each new customer at signup. For an action that happens later, use a supported integration or your backend to let GrowSurf know when it is complete. Follow the referral workflow guide.
Set manual approval when your team needs a review step. Confirm delivery through the reward integration or your own system before telling a customer the reward has been sent.
Start with the industry referral template. Match the message to your actual reward, timing, limits, and exclusions. See the GrowSurf industry workflow for the product setup.
No. The sources describe specific programs and their rules. They do not establish an average conversion rate, acquisition cost, or revenue result for your business.
Choose an action you can verify, such as a referred lead meeting your approved program criteria. Your CRM or team confirms the criteria. Policy status, cancellations, licensing, and any location restrictions remain with your systems and reviewers.
Use it to understand the workflow, then define your own offer. Do not assume a reward can depend on policy purchase or that a premium credit is appropriate. Your insurance compliance team must define the permitted action, audience, reward, and timing.
No. Check the reward integration or your own delivery system before sending a delivery confirmation.
Launch a refer-a-friend or affiliate program that lowers your acquisition costs and builds customer loyalty, with little engineering work.
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