Connect Chargebee in GrowSurf first

In Campaign Editor > 4. Options > Integrations, connect Chargebee with your site name, API key, and product catalog version. If you also want Chargebee payments to trigger referrals, add the webhook username and password GrowSurf expects.

Open the Coupons/Credits tab and connect the reward

After Chargebee is connected, open Coupons/Credits and click Connect a Reward. Choose the GrowSurf reward that should apply a billing incentive when the participant wins.

Choose Credit when the reward should stack on the subscription

Select Credit, then enter the description and credit amount you want GrowSurf to issue. Keep your GrowSurf campaign currency aligned with the Chargebee subscription currency, because Chargebee credits only apply to subscriptions using the matching currency.

Decide who receives the credit and save

If the reward is double-sided, GrowSurf lets you issue the Chargebee credit to the referrer, the referred customer, or both. Save the reward connection after you confirm the right audience and amount.

If Chargebee is only handling reward delivery and not referral triggering, disable Referral Trigger in the integration so the setup reflects your actual workflow.

Test in the right mode and verify the result

Chargebee live mode and test mode are separate. Make sure you are testing in the same mode where the reward was connected, then check the participant activity log and reward details in GrowSurf alongside the matching Chargebee customer or subscription.

If a credit fails to apply, GrowSurf records the issue in the campaign owner notification email and in the participant's reward details. At that point you can fix the mismatch and, if needed, manually issue the reward from Chargebee.