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Integration Guide

How to Pay Affiliate Commissions with PayPal and GrowSurf

Use GrowSurf's Payouts page to send PayPal bulk payouts after affiliate commissions clear your hold period and payout threshold.

Want the full setup walkthrough?

Use these docs for exact setup steps, supported fields, and troubleshooting.

This guide covers GrowSurf's affiliate payout flow with PayPal: GrowSurf tracks commissions, applies your hold period and payout threshold, and then lets you send eligible affiliates a bulk PayPal payout from the admin dashboard.

Use it when you want commission approval and payout eligibility to stay in GrowSurf, while PayPal handles the actual money movement to affiliates.

Integration Steps

Confirm the PayPal payout requirements for your affiliate program

Connected PayPal account details in GrowSurf campaign options
Once PayPal is connected, GrowSurf shows the connected account details inside the campaign options area.

Before sending affiliate payouts, make sure you have a PayPal business account with access to PayPal Payouts, verified account details, sufficient funds, and a default currency selected for the GrowSurf campaign. As with referral payouts, GrowSurf recommends connecting with the primary PayPal account holder login.

Connect PayPal to the affiliate campaign and keep payout rules in GrowSurf

In Campaign Editor > 4. Options > Integrations, connect PayPal to the affiliate campaign. GrowSurf then uses your affiliate program settings, including commission approval, hold period, and payout threshold, to determine when an affiliate becomes eligible to be paid.

Only commissions that have passed the hold period count toward the affiliate's upcoming payout total, which helps absorb refunds and chargebacks before money is sent.

Review eligible affiliates from the Payouts page before you pay

Pay Affiliates payout review modal in GrowSurf
The Pay Affiliates flow lets you review who is eligible and how much GrowSurf is about to send through PayPal.

When commissions are ready, open the Payouts page in the GrowSurf admin dashboard and click Pay Affiliates. GrowSurf previews the affiliates who meet your threshold and the total payout amount before you confirm the batch payout.

If an affiliate does not yet have a PayPal email address on file, GrowSurf can send the Confirm PayPal Email Address email so they can become eligible for the next payout run.

Send the payout batch and watch for notifications

After you confirm the payout, GrowSurf sends the PayPal batch payout and can email affiliates a New Payout Sent notification if that email is enabled in the campaign. GrowSurf also emails the campaign owner with the payout outcome.

If any payout fails, GrowSurf lists that failure in the admin dashboard under Payouts > Failed so your team can investigate and resend or handle it manually.

Verify the payout in PayPal when finance wants confirmation

PayPal transactions history showing sent payouts
PayPal Transactions History is the fastest place to confirm that the payout batch actually left your account.

To confirm that the payout was sent, review PayPal Transactions History and filter for sent payments. GrowSurf's docs note that Mass Payment rows are not duplicate payments; they are PayPal's records of GrowSurf using the payouts API.

Tips

Collect PayPal email addresses early

Affiliates only become eligible for a PayPal payout once they have a PayPal email address on file, so prompt them to complete that step before your regular payout window.

Use a hold period that matches your refund risk

GrowSurf only includes approved commissions that have cleared the hold period, so the hold period is the control that protects you from paying on revenue that may still be reversed.

Keep payout funding separate from commission logic

Let GrowSurf manage who is eligible and let PayPal handle disbursement. That keeps finance reviews and affiliate program rules in one place.

FAQ

Which commissions are included in a PayPal affiliate payout?

GrowSurf includes commissions that have been approved, have passed the hold period, and have pushed the affiliate above your payout threshold. Pending commissions do not count toward the upcoming payout batch.

Do affiliates need a PayPal email address before they can be paid?

Yes. Affiliates only show up as eligible for PayPal payouts once they have a PayPal email address on file. If they are missing one, GrowSurf can send the confirmation email so they can add it before the next payout run.

Where should I check if a payout failed?

GrowSurf sends a notification to the campaign owner and lists failures in Payouts > Failed. You can then cross-check PayPal Transactions History and, if necessary, issue the payment manually from PayPal.

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