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Integration Guide

How to Set Up GrowSurf Referral Notifications in Slack

Connect Slack to GrowSurf, pick the right channel, and keep participant and reward alerts visible to the team that needs to act on them.

Want the full setup walkthrough?

Use these docs for exact setup steps, supported fields, and troubleshooting.

GrowSurf's native Slack integration sends referral-program activity into the Slack channel you choose, so your team can see participant and reward events without leaving Slack.

Use it when you want faster visibility for growth ops, support, or reward approvals. Slack becomes the team's notification surface, while GrowSurf stays the source of truth for program activity and reward state.

Integration Steps

Open the Slack integration inside GrowSurf

GrowSurf Slack integration card inside the program integrations area
Start from the Slack integration card in GrowSurf so the channel connection stays attached to the program you want to monitor.

Open your GrowSurf program, go to the integrations area, and click Connect to Slack. This is the native setup path for sending referral notifications into Slack.

Approve Slack access and choose the destination channel

Slack channel picker during GrowSurf Slack setup
Choose the Slack channel that should receive GrowSurf notifications once the integration is connected.

After you approve Slack access, select the channel where GrowSurf alerts should land. Pick the channel your team already uses for referral-program operations so the alerts are visible to the right people.

Turn on only the notification events you need

Slack channel showing GrowSurf participant alerts and reward approval actions
GrowSurf can post participant and reward activity directly into Slack, including reward approval actions for the right alert type.

Use the advanced Slack settings in GrowSurf to keep the event mix focused. A tight alert set is usually best:

  • Send participant alerts to the team that watches new referral activity.
  • Enable reward alerts when someone needs to approve or follow up on unlocked rewards.
  • Keep lower-value events off unless the team will actually use them.

Use Slack for response, not recordkeeping

Slack is where the team sees and reacts to alerts. GrowSurf should still be the place you check when you need the full participant timeline, reward status, or program details.

Run a quick live check before rollout

Before you rely on the channel day to day, trigger a real participant or reward event in the program and confirm the message lands in the right Slack channel with the level of detail your team expects.

Tips

FAQ

Can GrowSurf reward approvals happen inside Slack?

Yes. GrowSurf's Slack docs note that New Participant Reward alerts can expose reward approval and fulfillment actions directly inside Slack.

Can I limit which GrowSurf events post to Slack?

Yes. The Slack integration includes advanced notification-event settings, so you can keep the channel focused on the participant and reward events your team actually uses.

Should Slack replace GrowSurf for program troubleshooting?

No. Slack is best for visibility and quick action. GrowSurf should remain your source of truth for participant history, reward state, and overall program activity.

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