# How to Track Wise Affiliate Payout Status in GrowSurf > Add a Wise webhook so GrowSurf payout statuses update in real time, and clear a payout stuck on Needs review safely. - URL: https://growsurf.com/integration-guides/wise-affiliate-payout-status-tracking/ --- [← View All Guides](/integration-guides/) Add one Wise webhook and your GrowSurf Payouts page updates in real time instead of lagging behind the transfer. Want the full setup walkthrough? Use these docs for exact setup steps, supported fields, and troubleshooting. [GrowSurf Wise setup guide](https://docs.growsurf.com/integrations/wise) [Wise guide to sending money to an email address](https://wise.com/help/articles/2932105/how-can-i-send-money-to-an-email-address) After you fund a Wise batch, each payout still has a life of its own: the affiliate has to claim it, and Wise has to complete the transfer. A Wise webhook pushes those changes to GrowSurf as they happen, so the Payouts page reflects reality rather than the last time something polled. The webhook is optional. Without it, payout data still updates, just more slowly. ## Integration Steps ### Connect Wise first The Wise API token field in the GrowSurf Program EditorConnect Wise in Program Editor > 4. Options > Integrations before adding the webhook. The webhook reports on transfers GrowSurf created, so the integration has to be connected on the affiliate program first. ### Create the webhook in Wise The Wise Create a webhook form filled in with the GrowSurf webhook URL and Transfer update eventsName it GrowSurf, point it at the GrowSurf webhook URL, and subscribe to transfer update events. In Wise, go to **Settings > Connect and manage apps**, scroll to **Developer tools**, and open **Webhooks**. Select **Create a new webhook**, name it *GrowSurf*, use the webhook URL from the [Wise setup docs](https://docs.growsurf.com/integrations/wise), and subscribe to **Transfer update events**. ### Read the statuses on the Payouts page The program’s Payouts page groups payouts by status — **Upcoming**, **Queued**, **Issued**, **Failed**, and **Reversed**. A funded payout sits in Wise waiting for the affiliate, and GrowSurf keeps it pending until Wise reports the transfer completed. That is the gap the webhook closes. A funded Wise transfer waiting for the recipient to enter their detailsA funded transfer waits on the affiliate until they claim it. ### Know what the affiliate sees A Wise email confirming the payout is available in the affiliate accountWise emails the affiliate when the payout is sent and again when the money is available. Wise emails the affiliate a secure claim link, then again when the payout is sent and when the money lands. If they already have a Wise account they can claim it to an eligible balance. An unclaimed payout is cancelled and refunded after 7 days. ### Clear a payout that needs review A payout can stay under **Queued** with a status of *Needs review*. GrowSurf will not resend it until the earlier transfer is resolved, which is what stops a double payment. Use **Check Wise status** to re-examine the earlier transfer; when it is safe, the action changes to **Retry via Wise** and GrowSurf resends it. ## Tips #### Add the webhook once, not per program It lives in your Wise account settings, so a single webhook covers the transfers GrowSurf creates from your Wise Business account. #### Do not resolve a stuck payout inside Wise *Needs review* exists so the same affiliate is not paid twice. Creating a replacement transfer in Wise defeats that check. #### Watch the 7-day claim window A payout that no one claims is cancelled and refunded. If an affiliate keeps missing it, confirm the email address on their Wise account is the one they actually read. Recommended Guides [Wise logo How to Pay Affiliate Commissions with Wise Approve commissions in GrowSurf, and Wise sends the whole batch from your Wise Business balance in each affiliate’s local currency. View Guide →](/integration-guides/wise-affiliate-commission-payouts/) [PayPal logo How to Pay Affiliate Commissions with PayPal and GrowSurf Use GrowSurf's Payouts page to send PayPal bulk payouts after affiliate commissions clear your hold period and payout threshold. View Guide →](/integration-guides/paypal-affiliate-commission-payments/) [Webhooks logo How to Sync GrowSurf Participant and Referral Events with Webhooks Use GrowSurf webhooks to store share links, participant details, and referral milestones in your own app without polling the API. View Guide →](/integration-guides/webhooks-referral-event-handling/) ## FAQ #### Is the Wise webhook required? No, but it is worth the two minutes. Without it, payout statuses in GrowSurf can take some time to catch up with Wise. #### Which Wise event should I subscribe to? Transfer update events. That is what reports a transfer moving from funded to claimed to completed. #### Does GrowSurf mark a commission paid before the money arrives? No. The commission is marked paid only after Wise reports the transfer completed. ## Turn word of mouth into steady growth from your customers Launch a refer-a-friend or affiliate program that lowers your acquisition costs and builds customer loyalty, with little engineering work. [Launch Your Program](https://app.growsurf.com/signup) 14-day free trial No credit card required Trusted by marketing and product teams that grow through customer, user, and partner referrals. ## Built for lean teams, scaled for category leaders Thanks. You're signed up. Something went wrong. Please try again.