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Want the full setup walkthrough?
Use these docs for exact setup steps, supported fields, and troubleshooting.
GrowSurf already offers native Slack notifications, but Zapier is the better option when those alerts need to branch, filter, or trigger extra steps before the message is posted.
This is especially useful when different referral events should land in different channels, or when only specific reward states should alert the team.

New Participant Reward is a strong default when Slack is mostly used for reward-earned alerts, but New Participant or Campaign Ended can also work depending on the audience and urgency.

Use a Filter if you only want alerts for approved rewards, referrers, or one campaign. Use Paths when different events should route to different Slack channels.
Map the GrowSurf details that help the team take action quickly, such as participant email, reward status, referral counts, or the share URL. Keep the message compact so the alert is still easy to scan in-channel.
Before publishing, send a real test event through the Zap and confirm the message format, channel destination, and links all look right inside Slack.
If a message posts when it should not, or never arrives at all, check Zap History first. It will show whether the issue came from the trigger payload, the Filter step, or the Slack action.
Zapier adds value when you need routing, branching, or extra action steps. If the team only needs straightforward notifications, the native Slack integration is usually simpler.
Slack alerts get noisy fast. Build channels around who needs to act on the event rather than creating a different message for every minor trigger.
That is the fastest way to catch a filter that is too broad, a channel mapping mistake, or message text that is missing an important field.
Use Zapier when Slack alerts need Filters, Paths, channel routing, or extra actions before or after the message posts. Use the native Slack integration when straightforward notifications are enough.
Often yes. GrowSurf's Zapier docs explain that double-sided rewards can generate events for both sides of the referral, so Filters or Paths help keep each alert in the right place.
Zapier's current help notes that polling frequency depends on your plan, so some alerts may land a few minutes after the GrowSurf event instead of instantly.
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