Although customer experience is most often used as a tool for improving retention, did you know customer experience boosts customer acquisition too? Here's how.
Did you know it's 5x cheaper to retain old customers than it is to gain new ones? In this blog, we explore 85 game-changer customer retention statistics.
B2B clients can be tough to please and tedious to figure out. Take advantage of our B2B customer experience best practices for grade A support.
Strategic alliances can be hugely beneficial for all parties, they can certainly facilitate growth in a number of different areas, plus many more benefits:
Wonder if there's a way to convert inactive subscribers to engaged customers? Learn how to create perfect winback email campaigns with these tips and examples.
Lead generation software tools are a necessity for tech companies looking to grow their business. These are the top 5 lead generation software out there.
Is there a way to predict the financial future of your startup? Here are the top 5 financial forecasting models and how to choose the one that suits you best.
Customer churn analysis can bring life-changing results to your business and can be done in 3 easy steps. Learn how to calculate and reduce churn today.
Rather than looking outwards for brand ambassadors, look inwards. Take the opportunity to turn your employees into brand ambassadors: